Services offered by Vet & Cie on the road in Abitibi
Vet & Cie, with its certified Animal Health Technician (AHT), Angie Milette, is revolutionizing access to veterinary care for companion animals in Abitibi-Témiscamingue by offering an optimized care pathway, starting with telemedicine, continuing with in-home visits when necessary, and concluding with attentive follow-up.
Step 1: Initial Telemedicine Consultation
Start with an easy and quick contact via our telemedicine platform. This essential step allows for an initial assessment, advice, and guidance without you having to travel.
- Remote Advice : Get care guidelines and recommendations while waiting for an in-person appointment.
- Follow-up and Treatment Plan : Receive a care plan and prescriptions from a veterinarian following data collection and initial assessment by our AHT.
- Visual Support : Share photos and videos of your animal for a better remote assessment.
- Optimization : Ideal for urgent questions, post-treatment follow-ups, or to determine the necessity of an in-home visit.
Step 2: In-Home Care by Mobile our Animal Health Technician
If a physical intervention is required after the teleconsultation, our AHT travels directly to your home for personalized, stress-free care for your animal.
Technical Consultations & Diagnostics :
- Ocular : Schirmer tear test, fluorescein stain, demonstration of treatment application.
- Otical : Secretion cytology, mite search, ear cleaning/plucking, demonstration of treatment application.
- Dermatological : Cytology, parasite search, anal gland expression, tick/cuterebra/foxtail removal, hydrotherapy, bandaging, shaving, wound cleaning/disinfection, cyst drainage, mass aspiration, demonstration of topical, oral, injectable treatment application or disinfection/cleaning, porcupine quill removal (if cooperative).
- Lameness : Joint palpation and manipulation, hydrotherapy, nail trimming, bandaging, supplementation advice.
- Dental : Oral health assessment, visible foreign object removal in mouth (if cooperative), demonstration of brushing/treatments, advice for good oral health.
- Internal : Abdominal discomfort determination, listening and recording heart sounds, respiration, and heart murmurs (if present), rectal enema, subcutaneous fluids, blood pressure measurement.
- Disease Screening : Snap tests (Lyme disease, Anaplasmosis and Ehrlichiosis, heartworm, FIV/FeLV, cardiac issues, pancreatic issues, parvovirus).
- Laboratory Analysis : Urinalysis, fecal analysis for parasite or bacterial infection search, cytology, complete blood tests.
Technical Services :
- Medication Administration : Regular injections (antiemetics, antihistamines, pain relief, antibiotics, and anti-inflammatories) and administration demonstration.
- Preventive Medicine : Annual vaccinations, antiparasitic treatments, microchip implantation.
- Health Programs : Weight management, dental care, senior animal care.
- Personalized Advice : Parasite prevention, nutrition, behavior, advice following adoption and introduction into the family.
- Mobile Pharmacy : Medications available on-site or delivered quickly.
- Online Veterinary Store : Access our products with free home delivery.
- Minor Emergencies : While we are not a full emergency service, we offer telephone advice, rapid triage, and redirection to appropriate resources for critical situations.
Step 3: Ongoing Follow-up and Support
After the remote consultation or in-home visit, we ensure rigorous follow-up to guarantee your animal’s continuous well-being and answer your questions.
- Telemedicine Follow-up : Continuous access to the platform for questions, updates on your animal’s condition, and treatment plan adjustments.
- Care Adjustment : If necessary, a veterinarian can modify the treatment plan or prescription based on the evolution of your animal’s condition, after a new assessment by the AHT.
- Educational Support : Access to informative documents and additional advice to help you in the daily management of your companion’s health.
- Mobile Pharmacy and Online Store : For easy replenishment of medications and wellness products, available on-site or delivered to your home.
Our three-step approach ensures comprehensive, fast, and effective care, minimizing your animal’s stress and maximizing your peace of mind.
FAQ : Abitibi appointments
1. Deposit
▶ Why is a deposit required?
This deposit guarantees quick access to care. By reducing missed appointments, we free up time slots for animals in urgent need. The full amount is deducted from your final bill.
▶ What happens if I need to reschedule?
If rescheduled more than 24 hours in advance, the deposit remains in your account for a future visit. If less than 24 hours’ notice is given, or in the event of a delay of more than 10 minutes, $50 is forfeited as a fee.
▶ Can I book an appointment without a deposit?
All Abitibi appointments require a deposit at all times, with no exceptions.
2. At-Home Care
▶ Can I receive at-home care without a telemedicine consultation?
Unfortunately, no. A telemedicine consultation is a mandatory legal step that allows one of our veterinarians to establish a diagnosis, prescribe treatment, or confirm your pet’s health. Since we operate with a remote veterinary team, the technician can only intervene physically at your home once these services have been officially authorized. This procedure allows us to offer you rigorous medical supervision, just like in a clinic, but in the comfort of your own home.
About Vet & Cie : Vet & Cie is a proudly, independent and Quebec-based veterinary practice, dedicated to providing exceptional, personalized, and AAHA-accredited (American Animal Hospital Association) veterinary care. As trusted allies of pet parents, we are committed to enriching your family’s life by offering a complete range of veterinary services. From preventive medicine to emergency services and hospitalization, including surgery, veterinary specialist services, wellness grooming, and canine daycare, we cover all your companion’s health and wellness needs. We use cutting-on the latest technologies and an empathetic approach in all our interactions, strengthening the unique bond you share with your animal.
Do you have any other questions about our services or how we can help enrich your companion’s life?
