These terms and conditions (the “Terms and Conditions”) govern the use of www.vetetcie.com (the “Site”) and its Services. This Site is owned and operated by Vet & Cie.
Throughout the Site, the terms “we”, “us” and “our” refer to Vet & Cie’ offers on this Site and its online store, including all information, tools, and Services available from this Site or its online store.
By visiting our Site and/or purchasing something from our online store accessible via our Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the Site or our online store, including, without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content. Any new content, features or tools added to the current store shall also be subject to the Terms and Conditions.
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site or our online store.
If you do not agree to all the terms and conditions of this agreement, you may not access the Site or our online store or use any Services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.
All content published and made available on our Site or its online store is the property of Vet & Cie and the Site’s creators. This includes but is not limited to, images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site or its online store.
We may, at any time, without restriction or compensation, edit, copy, publish, distribute, translate and otherwise use in any medium any submissions or comments such as send creative ideas, suggestions, proposals, plans, or other materials that you forward to us, regardless of the mean used to do so.
These Terms and Conditions are governed by the laws of the Province of Quebec, Canada.
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
For users in Quebec, Canada, we adhere to the Act to modernize legislative provisions as regards the protection of personal information regarding the protection of your personal data. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
For users in the European Union, we adhere to the General Data Protection Regulation (the “GDPR”) regarding the protection of your personal data. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
For users in California, we adhere to the California Consumer Privacy Act (the “CCPA”) as well as the California Electronic Communications Privacy Act (the “CalECPA”) regarding the protection of your personal data. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of our Site or our online store, violate any laws in your jurisdiction.
Sale of Goods
These Terms and Conditions govern the sale of goods available on the online store accessible via our Site. These products may have limited quantities and are subject to return or exchange only according to our Return/Refund Policy.
The following goods are available on our online store: pet products.
These Terms and Conditions apply to all the goods displayed on our online store at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images we provide about our goods are as accurate as possible. We have made every effort to display as accurately as possible the colours and images of our products that appear on our Site or our online store. We cannot guarantee that your computer monitor’s display of any colour will be accurate. Therefore, we are not legally bound by such information, descriptions, or images, and we cannot guarantee the accuracy of all goods we provide. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected. You agree to purchase goods from our Site or online store at your own risk.
We reserve the right to modify, reject or cancel your order whenever necessary. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, per order, per geographic region or per jurisdiction. We may exercise this right on a case-by-case basis. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
We accept the following payment methods on our online store:
- Credit Card;
- Mobile Payment.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
Return and Refund
Third-party tools and links
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the Site or online store is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
Certain content, products and services available via our Site or online store may include materials from third parties. Third-party links on this Site may direct you to third-party websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions connected with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
Limitation of Liability
We do not guarantee, represent or warrant that your use of our Site or online store will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Site or its online store will be accurate or reliable. You agree that from time to time we may remove the Site and/or our online store for indefinite periods of time or cancel the Site and/or our online store at any time without notice to you. You expressly agree that your use of, or inability to use, the Site and/or our online store is at your sole risk.
The Site and all products delivered to you through the online store or Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied.
Except where prohibited by law, by using this Site or our online store, you indemnify and hold harmless Vet & Cie and our directors, partners, officers, agents, interns, employees, contractors, subcontractors, licensors, service providers, suppliers, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or online store or your violation of these Terms and Conditions or the documents they incorporate by reference or your violation of any law or the rights of a third party.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable law, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
There may be information on our Site, our online store or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We are not responsible if the information made available on this Site or our online store is not accurate, complete or current. The material on this Site or our online store is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site or our online store is at your own risk.
We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our Site or online store. These Terms and Conditions may be amended from time to time to maintain compliance with the law and to reflect any changes to the way we operate our Site or online store and the way we expect users to behave on our Site or online store.
You can review the most current version of the Terms and Conditions at any time on this page. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right at any time to modify or discontinue the Site, its online store or our goods (or any part or content thereof) without notice at any time. However, we undertake no obligation to update, amend or clarify information on the Site, our online store or any related website, including, without limitation, pricing information, except as required by law. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of our Services.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Site and online store or when you cease using our Site and online store.
Please contact the person in charge of the protection of personal information if you have any questions or concerns. Our contact details are as follows:
Owner of Vet & Cie
3200, boulevard de Rome, suite 8, Brossard, Quebec, Canada J4Y 1V9
579 723-5200 #100
You can also contact us through the feedback form available on our Site.
Effective Date: September 22, 2023
©2023 Vet & Cie